Privacy Policy
At Jewelou, safeguarding your privacy is one of our top priorities. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website (jewelou.com) or engage with us in any capacity. By using our services, you agree to the terms outlined herein, effective as of March 25, 2025.
Information We Collect
When you visit jewelou.com or make a purchase, we may collect various types of information to enhance your shopping experience. This includes:
- Personal Information : Name, email address, phone number, billing/shipping address, and payment details.
- Usage Data : Information about how you navigate our site, such as pages visited, items viewed, time spent, and device type.
- Cookies and Tracking Technologies : Cookies help us analyze traffic patterns, personalize content, and improve functionality. You can adjust your browser settings to manage cookie preferences, though disabling them may limit certain features.
We do not knowingly collect data from individuals under the age of 18 without parental consent. If you believe we have inadvertently collected such information, please contact us immediately.
How We Use Your Information
The information we gather serves several purposes:
- To process and fulfill orders efficiently.
- To communicate updates regarding your order status, promotions, and new arrivals.
- To enhance our website’s performance and tailor recommendations based on your preferences.
- For security measures, including fraud detection and prevention.
- To comply with legal obligations and resolve disputes.
Your personal information will never be sold to third parties for marketing purposes. However, we may share anonymized, aggregated data with partners to improve our services.
Data Security
Protecting your information is critical to maintaining trust. We employ industry-standard encryption protocols, firewalls, and secure servers to safeguard your data against unauthorized access, alteration, or disclosure. While we implement robust measures, no method of transmission over the internet or electronic storage is entirely foolproof. Therefore, we cannot guarantee absolute security but remain committed to minimizing risks.
Third-Party Links and Services
Our website may contain links to external sites or integrate tools provided by third-party vendors (e.g., payment gateways). These entities operate independently and have their own privacy policies. We encourage you to review these policies before sharing any information. Jewelou assumes no responsibility for the practices of third-party platforms.
Your Rights
You retain control over your personal information and enjoy the following rights:
- Access : Request a copy of the data we hold about you.
- Correction : Update inaccurate or incomplete details.
- Deletion : Ask us to remove your information, subject to applicable laws.
- Opt-Out : Unsubscribe from promotional emails by clicking the link at the bottom of each message.
To exercise these rights, please reach out to us at contact@jewelou.com . We aim to respond within 30 days, though complex requests may require additional time.
Changes to This Policy
We reserve the right to update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with a revised “effective date.” Continued use of our services after such updates constitutes acceptance of the amended policy.
For further inquiries or concerns, feel free to contact us via email at contact@jewelou.com . Your confidence in Jewelou drives us to uphold the highest standards of privacy and transparency.